Shipping policy

Last Updated: February 14, 2026

At Nutrise, we are committed to processing and delivering your order as efficiently as possible. Please review the information below regarding order processing, shipping timelines, and delivery policies.

Order Processing & Shipping Times

Order processing time: 1–2 business days (excluding weekends and public holidays). Orders are not processed, shipped, or delivered on weekends or public holidays. During high-demand periods such as promotions, product launches, or holidays, processing times may be extended.
United States shipping time: Typically 3–7 business days
Shipping cut-off time: 10:00 PM EST

Delivery times begin after your order has been processed and shipped.

Please note that all shipping times are estimates and are not guaranteed.

Shipping Rates

We offer Free Shipping Worldwide.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to update after shipment.

Delays & Carrier Issues

Nutrise is not responsible for shipping delays caused by:

Carrier disruptions
Customs processing
Incorrect shipping information
Weather conditions
High-volume periods
Public holidays
Events outside our control

Delivery timeframes are estimates only and may vary.

Customs, Duties & Taxes

For international shipments, customers are responsible for any customs duties, import taxes, tariffs, or fees imposed by their country.

Nutrise is not responsible for customs delays or additional charges incurred during international shipment.

If a shipment is refused due to unpaid customs fees, return shipping costs may be deducted from any eligible refund.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Nutrise is not responsible for lost or delayed shipments due to incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping details, please contact us immediately at:

📧 help@trynutrise.com

While we will do our best to assist, we cannot guarantee changes once an order has entered processing.

Lost or Stolen Packages

Nutrise is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly.

Questions?

For any shipping-related questions, please contact: